About Us

HISTORY, FOUNDER & REFERRALS

OUR HISTORY

25+ Years of Experience

BLUE ACTION is a nationally recognized consulting firm that helps professionals and companies leverage their customer relationship management (CRM), computer maintenance management systems (CMMS) and sales/marketing strategies to accelerate business growth and reduce operating costs.

With over 25 years of experience and a proven track record of success, we have helped companies develop and implement business strategies that achieve results.

CUSTOMIZED SOLUTIONS

For the Facilities Industry

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Work with BLUE ACTION to analyze, build, validate, deploy and continuously improve your business systems. We focus on customer success with a customized solution approach that encompasses the total system: people, process, and platform. Our approach makes all the difference in successful change management and continuous improvement.

We serve facilities professionals and suppliers to the facilities industry.

We offer customized solutions in three areas:

Automation Platforms for the Facilities Industry — consulting from needs assessment through deployment and beyond
Part-time CMO — a professional sales and marketing resource for suppliers to the facilities industry
System Design and Implementation — encompasses the total system: people, process, and platform… and puts your strategy into action

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PEOPLE

Meet Our Founder and President

Charisse Rubio ~ PresidentCharisse Rubio ~ President

Charisse RubioPresident & Founder

Charisse Rubio is a customer relationship management expert with extensive experience in strategy formulation, business process design, technology application, and management of both operations and sales. She has an excellent track record of success and possesses strong leadership, communication and people management skills.

She has been recognized for excellence in the restaurant and retail facility industry. In addition to service on the Board of Directors for both the Restaurant Facility Management Association (RFMA) and PRSM (Professional Retail Store Maintenance) Association, here is a listing of her awards:

PRSM Supplier of the Year, 2016
RFMA MVP, 2013
Retail Facility Maintenance Professional (RFMP) designation, 2009 – 2016
First RFMA Vendor of the Year, 2006
Charisse and Friends in NashvilleCharisse and Friends in Nashville

with Friends at RFMA 2016 in Nashville

Robbye Chasteen, Gordon Brunner, Josh Rains, and Bob Fonville
Charisse and FriendsCharisse and Friends

Females in Facilities

Carolyn Anderson, Ann Nicklas, and Annaji Sailer
Charisse with Paul WalshCharisse with Paul Walsh

with Paul Walsh

Owner of Pathtomax and Retail Consultant for Apple
RFMA Gives Orlando 2016RFMA Gives Orlando 2016

at RFMA Gives Volunteer Day – September 2016

for RFMA Gives 2017 Project at Daily Bread in Orlando, FL

Over the last 25 years, Charisse has built strong relationships with both clients and other suppliers, adapting as industry has evolved and sharing her own best practices.  Now, as President of BLUE ACTION, she continues to raise the bar for herself and her clients.  She also has the PRSM professional designation as an RFMP, Retail Facility Management Professional, which is a mark of excellence and has evolved to reflect what it takes to manage facilities in today’s challenging climate.

PORTFOLIO

Why Choose BLUE ACTION?

Our wonderful customers are the reason we’re in business. Here are some of the great things being said about us.  We’ll do everything we can to make sure you’re a satisfied customer!

References Available From:

Anaplan, Cornell Store Front, Corrigo, Engineering Excellence, Genesis Services Group, Global Facility Management & Construction, Harrison Physical Therapy, Legionaries of Christ, NexGen, Regnum Christi, Ruby Tuesday, ServiceChannel, VMC Facilities, and Walmart.

ServiceChannel LogoServiceChannel Logo
Hugo Boss LogoHugo Boss Logo
VMC Facilities LogoVMC Facilities Logo
Genesis Services Group LogoGenesis Services Group Logo

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TESTIMONIALS

What People Say

“Imagine her surprise when Charisse parachuted into a recently funded dotcom startup that had raised $31 million but was short on process and planning. With the patience of Job, Charisse helped PlanetFeedback grow from a well funded idea to an functioning business, tightly managing our interactions with our users by ensuring that we were pointed in the right direction as we accelerated.”

Dan CoatesDan Coates
Dan Coates
President and Co-Founder
Ypulse, Inc

“Charisse has a broad spectrum of experience spanning sales management, strategy development, project management, process improvement and computer systems implementation. She develops processes that will lead to success, she communicates the processes to the appropriate players and she has the follow up skills to help drive the discipline to adhere to the processes. I have seen Charisse use these same skills time and again to drive success.”

Greg ZarickGreg Zarick
Greg Zarick
Co-worker at DuBois Chemicals and
Roto-Rooter Services Co

“Charisse is an inspirational sales and operations leader that produces breakthrough results via the commitment to goal attainment and development the individuals around her. Further she possesses extremely well honed relationship skills and exudes a genuine interest in her clients and colleagues. She is a pleasure to work with and would add value to any organization lucky enough to have her on their team.”

susan-springsusan-spring
Susan Spring
Sales Service Executive
Corrigo

“Charisse is very well known as a champion of relationships in our industry/marketplace. Every interaction I’ve had with her (over many years) has been an absolute pleasure. Charisse has always demonstrated the qualities of someone with whom I am proud to be associated with both professionally and personally.”

dave-perrydave-perry
Dave Perry
Director of Sales
ServiceChannel

“I was introduced to Charisse in 2013 as we were discussing a Salesforce.com project for her. She was a delightful person to work with who was very accommodating during the project. She has a great business mind and I highly recommend her.”

matt-mountainmatt-mountain
Matt Mountain
President and Founder (Salesforce.com & Pardot Implementation Partner)
NexGen Consultants, Inc.


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OUR ADDRESS

BLUE ACTION CONSULTINGPO Box 54366, Cincinnati, OH 45254eMail: Info@BlueActionConsulting.com

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